Neda E Fashion Privacy Policy

1. Introduction

Welcome to Neda E Fashion. We are committed to safeguarding your personal data and privacy. This Privacy Policy details how we collect, use, process, and disclose your information when you access our storefront website.

2. Information We Collect

To provide you with a seamless e-commerce experience, we may collect the following information:

• Account Profile: Name, phone number, email address, password, and optional avatar.
• Orders & Payments: Shipping addresses, coupon logs, payment types, and purchase history.
• Device & Location (App): Optional GPS/IP location coordinates for delivery logistics and moderator check-ins.
• Biometric Data: On-device biometric verification (Fingerprint/Face ID) for app locks is processed strictly locally by the OS. We do not store or transmit biometric data.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Processing your shopping cart orders and completing home deliveries.
• Account verification, OTP dispatch, and wallet balance management.
• Enhancing customer support and communicating important alerts/offers.
• Preventing illegal transactions, securing our database, and combating fraud.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data to third parties. We only share shipping addresses and mobile numbers with verified logistics/courier partners (e.g. Steadfast, Paperfly) to ensure proper package deliveries.

5. Data Security

We implement industry-standard secure server hosting and SSL encryption to safeguard all system transactions. User passwords are securely hashed, making them unreadable even to our system administrators.

6. Your Rights & Account Deletion

You maintain full rights to update or correct your profile at any time. If you wish to permanently delete your account and remove all personal information from our databases, contact our support team.